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most popular image February 15th, 2023 / 11 min How Intelligence Gathering Adds Value to the Client-Attorney Relationship? How do you make decisions? Do you follow data or intuition. Learn why data is a more reliable advisor. read
most popular image December 8th, 2022 / 15 min Customer Experience Trends: What Does a Gen Z Customer Expect? Zoomers are the largest cohort that shapes new consumption patterns and the way businesses operate. Are you ready for Gen Z? read
most popular image October 31st, 2022 / 12 min A Pressing Need for Transparency Technology Solutions in Law Firms There’s a lack of client-centric technology used in law firms. But this has to change. And we can help you with that. read
most popular image September 29th, 2022 / 12 min Tech in Law Firms: Trends and Challenges Law firms have long been slow in responding to technology-driven changes. But it seems that things start moving. read
most popular image September 15th, 2022 / 15 min How CX Thinking Helps Avoid Risks & Build Better Products? Today, the flawless CX design must be factored into every business process from day one. And here’s why. read
most popular image April 7th, 2022 / 14 min PRACTICAL WAYS OF IMPROVING CUSTOMER EXPERIENCE IN ECOMMERCE Great CX delivers positive results not only from a customer’s perspective but also from an organizational one. read
most popular image March 15th, 2022 / 12 min THE GROWING IMPORTANCE OF PLANNING FOR BUSINESS CONTINUITY BCP depends on many factors — business size & type, industry, way of working, core activities, etc. All this must be accounted for. read
most popular image January 26th, 2022 / 14 min OMNICHANNEL IS STILL A BIG THING IN ELEVATING DIGITAL CUSTOMER EXPERIENCE There’s no uniform solution for all businesses looking to follow the omnichannel path. This requires a custom approach. read
most popular image July 6th, 2021 / 13 min SEXTECH STARTUPS: THE FUTURE OF WELLBEING If you have an idea of a sextech product and want to enter the industry, we have a few practical tips for you. read
most popular image March 17th, 2021 / 17 min HOW TO IMPROVE CUSTOMER EXPERIENCE IN 2021? To keep ahead of competitors, you need to deliver great personalized experience to your customers at each touchpoint. read
most popular image January 25th, 2021 / 13 min THE PROBLEM WITH PRODUCT STRATEGY AND HOW YOU CAN FIX IT? The main reason why a feature-based roadmap fails is that it lacks the answer to one simple question: Why is this feature needed? read
most popular image September 30th, 2020 / 16 min HOW TO LAUNCH A STARTUP WHEN YOUR BUDGET IS TIGHT? Product development can cost you a fortune. But if approached rationally, you have all chances of releasing a valuable product. read
most popular image August 18th, 2020 / 18 min WHAT YOU SHOULD KNOW ABOUT USER STORIES: Anatomy & Example of User Stories User stories are short descriptions of something that users of your product want to achieve. But why are they so important? read
most popular image July 6th, 2020 / 7 min HOW TO INCREASE USER ENGAGEMENT: A THREE-STEP STRUCTURE If your app requires a user to create an account, provide a valuable user onboarding experience. Use this 3-step structure for this. read
most popular image June 17th, 2020 / 13 min CX SCORE: HOW TO MEASURE CUSTOMER SATISFACTION? CX is how customers perceive and feel about your business and brand. But how to measure customer experience? read
most popular image June 5th, 2020 / 8 min WHAT IS SEXTECH AND WHY IS IT SUCH A BIG OPPORTUNITY? We often hear about such growing industries as fintech and healthtech. But sextech is often overlooked. Why? read
most popular image November 14th, 2019 / 7 min DIGITAL PRODUCT STRATEGY: FROM IDEA TO EXECUTION A successful product starts with a successful product strategy. Here's how to create one. read