CX Dojo is a team of business consultants and software developers. We offer full product development cycle, which starts from in-depth business analysis and continues to software architecture, development, and post-release maintenance. We work with startups and enterprises to help them build new solutions tailored to their individual vision and improve existing products by adjusting them to changing market needs.
The visual representation of your brand is going to be the first thing most customers see. At CX Dojo, we apply a full range of UI/UX services to help companies create meaningful products by discovering what their customers want in terms of convenience, usability, and speed.
Proper implementation is only possible with the right analysis. That means we won’t start building a product until we get to the real purpose. For this reason, we’ve divided our workflow into three main stages: discover, define, and develop.
Discover
During the discovery stage we get to know your business, define project needs, create user journey map, personas, and identify the most suitable solutions to problems. This helps us to start preparing a roadmap with a clear product vision, target market, and major milestones needed to reach the desired goal.
Define
We define solutions from the technical and design perspectives to assure the feasibility of vision. We then determine and prioritize the minimum set of features necessary to engage with early adopters. It helps us to fully explore and go into your business before building a bigger picture.
Develop
During the development stage, we’ll define the most suitable technology stack, build a software architecture, and perform quality control and testing. We’ll ensure total project transparency, dedicated team, and delivery of the product that will be at the leading edge of innovation and user experience.
Our development process is based on the agile methodology Scrum. First of all, it gives us a possibility to quickly and effectively test product ideas, break down the software development into smaller chunks, gain regular customer feedback, and adjust to business priorities as they appear. We provide our clients with regular project updates, daily and weekly reports, and live demos. It helps us to mitigate risks and speed up the product development process.
CX Metrics
We approach every business individually and know that there’s no single metric that will work for every company and industry. Customer journey mapping, customer satisfaction score, customer effort score, net promoter score are tools that help create insights that will drive action to benefit your organization. We always make sure that we measure only those things that are most important to your customers, enabling us to improving your CX.
We approach every business individually and know that there’s no single metric that will work for every company and industry. Customer journey mapping, customer satisfaction score, customer effort score, net promoter score are tools that help create insights that will drive action to benefit your organization. We always make sure that we measure only those things that are most important to your customers, enabling us to improving your CX.
CX Dojo is a customer-centric company, meaning that we always strive to understand our clients and their users and adapt product according to their needs and requirements. Keeping pace with market trends and absorbing the latest industry research like a sponge, help us provide valuable insights into possible changes in customers’ behaviors and needs.
We don’t cover every possible framework and industry. Instead, we advocate for technologies that are truly battle-tested: Ruby on Rails, PHP, Java, JavaScript, React, Swift, Objective-C, Flutter. Our developers are particularly knowledgeable in specific industries: fintech, healthcare, lifestyle, and social.
541 Jefferson Ave. Ste. 100
Redwood City, CA, USA 94063
4a bakulina st. Ste. 48
Kharkiv, Ukraine 61000
4a bakulina st. Ste. 48
Kharkiv, Ukraine 61000