We Deliver Bespoke Software Solutions In Line With Your Goals

CX-aware solutions development approach works well for those who want to bring a brand new product to life, breaking into the market as a Software-as-a-Service (SaaS) as soon as possible. 

The offshore teams are initially set up to optimize the product development process in terms of technical delivery. For them, it’s crucial to get clear project requirements and try to ensure the result as quickly as possible. In this case, you risk ending up with a big amount of technical debt and a product that won’t meet your brand expectations and vision. Such teams act solely as service providers, while a cx-aware solutions development team represents a completely different approach. This is a win-win situation to support your strategic or technical leaders or fill in the skill gap if there’s a lack of necessary expertise.  

First of all, this is a full-fledged process orchestration with all necessary resources onboard. The cx-aware solutions development team can start working with an abstract idea without having clear requirements from the client. At the same time, it includes thinking through all possible scenarios for product development and its release strategy. CX-aware solutions development team is a team of enthusiasts who are in love with what they do and support each client at every stage of product development: from its ideation till death tear us apart.  

CX-aware solutions development approach works well for those who want to bring a brand new product to life, breaking into the market as a Software-as-a-Service (SaaS) as soon as possible. 

The offshore teams are initially set up to optimize the product development process in terms of technical delivery. For them, it’s crucial to get clear project requirements and try to ensure the result as quickly as possible. In this case, you risk ending up with a big amount of technical debt and a product that won’t meet your brand expectations and vision. Such teams act solely as service providers, while a cx-aware development team represents a completely different approach. This is a win-win situation to support your strategic or technical leaders or fill in the skill gap if there’s a lack of necessary expertise.  

First of all, this is a full-fledged process orchestration with all necessary resources onboard. The CX-aware team can start working with an abstract idea without having clear requirements from the client. At the same time, it includes thinking through all possible scenarios for product development and its release strategy. Cx-aware solutions development team is a team of enthusiasts who are in love with what they do and support each client at every stage of product development: from its ideation till death tear us apart.  

CX-Aware Solutions Development Is Grounded in ‘Customer Experience’.

It is focused on improving a person’s experience with a brand and a product at every touchpoint not only from a customer’s perspective but also from an organizational one. It’s also about maintaining brand-awareness of the process from software architecture to quality control, as well as supporting the high quality of the scalable product.

What Makes the CX-Aware Solution Development  Stand Out

The right approach for your project goals

Here are the four pillars that will help to deliver a better user and customer experience:

Requirements Development

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Designing product requirements is the heart of our approach. We always start product development when everyone involved in the process clearly understands the client's business domain, product vision, and the ultimate value we want to deliver. To make our cooperation more effective, we pay special attention to the requirements analysis. Our purpose is to build the process in a way that would allow us to keep the basic functionality of the product and, at the same time, achieve the business goal for less cost. We appreciate the attention to detail. One error can be enough to destroy business for good. Therefore, it is so important for us to work with the requirements to be able to anticipate and analyze all possible scenarios before starting the development process.

Strong Product Development

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Our development process is repeatedly iterative with all parties involved. We break down the development process into sprints. Each sprint lasts three weeks, which allows us to deliver working increments within a well-defined and realistic schedule. We organize a meeting with product stakeholders at the beginning of each sprint to set small and frequent milestones and deliverables so that we have measurable updates on product development. At the end of each sprint, we provide clients with a working product and invoice. By continually knowing the predicted delivery dates and scope, we can estimate the budget for the release. The client gets a transparent way to monitor real-time progress and discover bottlenecks if there are any. The ultimate purpose of the business remains the same. However, while working on the product, we manage to test it with the real users, check the potential value, receive the feedback, understand the target market better, and adjust accordingly. It allows us to optimize the development process in a way to make it more cost-effective and deliver faster. 

Quality Advocacy

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You earn user loyalty for years and can lose it in one day. Having even minor bugs in the software can annoy users and cause damage to a business’s reputation. We believe quality is the responsibility of the entire development team, not just the QA team. Therefore, we devote a great deal of time designing product usage scenarios and meticulously testing software in all possible modes. We have a hand-picked team of business analysts and quality assurance engineers who work daily to ensure that the systems we develop are fault-tolerant. By quality, we mean the absence of a negative experience when using the product. It is a working software that does not cause a headache for our customers and their users.

Ongoing Support

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Any software is a constantly evolving ecosystem. During its life cycle, the system may experience unforeseen issues, such as peak loads, traffic spikes, etc. To reduce the need for rework later on in the development cycle, we design software in a way that allows us to consider all these possible scenarios in advance. That means that if any technical issues appear, your system is ready to handle it and continue to work no matter what.

Why Does Your Business Need CX-Aware Solutions Development?

Why Does Your Business Need CX-Aware Solutions Development?

Not every project you want to develop can be built in-house. Your team gets excited about building a brand-new product, but it's hard for them to innovate when they're focused on business operations functions. The right product outsourcing partner will support you in accelerating the development of the new software product by focusing on the needs of your customers and meeting the requirements of all stakeholders. At CX Dojo, we work hard to make sure that the experience of working with us is one that you’ll want to repeat. Here are just a few cases when you might consider outsourcing and benefit from the cx-aware solutions development approach:

You need extra hands to work on your project.

You need extra hands to work on your project.

Our customer experience experts will help you uncover users’ true motivations and validate your product direction. Before you hire CX Dojo, we’ll give feedback on your idea and ways how to optimize the product development process with the most winning situation for each party involved.

You need to develop a new app or subsystem.

This will be the perfect time to start our cooperation. We’ll scrutinize your business model, domain, and requirements and transform it in a way to make the project implementation efficient in terms of resources and costs. From web apps to mobile apps, and cloud-based solutions, we’ll create brand new products with a complete focus on customer experience.

You need to add extra features to the existing software.

You are already in the process of product development and decided to add a few extra features. As software engineers, we will carefully study the requirements and take on technical implementation. But as cx-aware solutions developers, we will take one step further, audit your system and guide the process so that to make it cost-effective and deliver a greater value both for your business and customers.

You have an idea of building a new solution and need a team to start the process.

Our team will be happy to start working on a project with an abstract idea. We’ll research your business model, domain, and build a product development roadmap to validate your business idea in the shortest possible time.

What you get with us

A dedicated team of tech enthusiasts and nerdy analysts

Working software. Happy you. Engaged and loyal customers.

A total communication transparency between all stakeholders

No headache and no extra costs when it comes to product post-release maintenance and support.

Long-term partnership, as we nurture each and every product we work with.

A flawless customer experience for your company, product, and brand.

Increase-app-engagement

Increase app engagement

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grow app user base

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Conduct an effective survey



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Kharkiv, Ukraine 61000