CX
DOJO
Contract Review with

Private AI

PROJECT SUMMARY

Problem statement

CHALLENGE

Manual checks of candidate info for outstaffing contracts were time-consuming and prone to errors
Product overview

PRODUCT

A private AI that checks information within the contracts for consistency and relevancy, using the client’s internal rules and knowledge sources
Value delivered

DELIVERABLES

AI trained on internal documents; Connected to the client’s tools (email, messenger, etc.); Automated contract-review system; Full testing and adjustments
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CLIENT REVIEW

Honestly, I was skeptical at first. We weren’t sure how well AI would handle something as granular as contract verification. But it surprised us. Within the first couple of weeks, we saw a drop in the time our legal and ops teams were spending on manual checks — probably around 60–70% less time overall. Now that the team’s comfortable with it and we trust the results, it’s closer to 90%. So we don't need to double-check it. Also, we didn’t have to re-structure the processes or spend time training the team. It just plugs into how we already work, and that's it.

OVERVIEW

A global outstaffing provider needed to ensure that information in contracts and agreements aligned with internal policies, job requirements, and client-specific terms. The verification process relied on manual checks across multiple internal systems and documents, making it time-consuming and error-prone.

We developed an on-premise AI-powered solution to automate this review process. The tool cross-references key details in contracts against internal knowledge sources — such as job descriptions, compliance guidelines, and client agreements — and flags any inconsistencies for legal and operational teams directly in the working documents as comments. This streamlined the verification workflow, reduced risk, and accelerated contract turnaround times. It also integrates seamlessly with the client’s internal communication channels for streamlined collaboration.

CHALLENGE

 

As the outstaffing provider scaled, ensuring that contract details matched internal knowledge — such as job descriptions, rate cards, compliance rules, and client-specific terms — became increasingly difficult. This verification process was manual, time-consuming, and prone to error.

Key information was spread across disconnected systems, forcing legal reviewers to chase down the latest inputs for each contract. Mistakes or oversights introduced legal and operational risks, and the lack of consistency and traceability slowed down onboarding and contract finalization.

The client needed a scalable solution to automatically verify contracts against trusted internal sources, highlight inconsistencies, and support faster, more reliable decision-making.

SOLUTION

We built a custom AI system that performs contract reviews in accordance with internal rules and runs completely on the client’s own servers, keeping everything private and secure. At the core, we used the n8n workflow automation platform.

Here’s how it works

The AI was trained using the company’s internal guidelines and templates.
When new information is added to a contract, the AI checks it for consistency, relevance, and alignment with company policies.
If there are any issues, the AI adds comments directly in the document, just like a human reviewer would do.
It works with the client’s existing tools (like email or chat), so the workflow stays smooth.

 

Timeline

  • 2 weeks to build and train the AI
  • 1 week for testing
  • 1 week for fine-tuning based on feedback

 

End Result

A fully automated contract review process that’s 90% faster than doing it manually.

VALUE DELIVERED

90% faster contract reviews
Smarter decisions with AI trained on internal rules
Full privacy with on-premise deployment
Smooth workflow thanks to n8n integration
Lower risk of compliance errors
Significant time savings for the legal team

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